FAQ
Because no quest is complete without answers.
FAQ
Because no quest is complete without answers.
Shipping and Delivery
When will my quest loot arrive?
Order Processing Time
All our products are made to order. Please allow 2-5 business days for us to process and produce your items before they are shipped.
Shipping USA
Once shipped, domestic orders in the U.S. generally arrive within 2–8 business days.
Shipping Internationally
International orders typically takes 10–30 business days, depending on customs and your local postal service.
For more detailed information, please read our Shipping Policy.
Do you ship to lands far, far away (internationally)?
Absolutely! GeekyGearing is all about uniting adventurers across every realm. International shipping times may vary (thanks to customs dragons), so please allow extra time if your lair is beyond our usual portals.
Returns and Refunds
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Payment Methods
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Sizing and Fit
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Product Care
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Where is your gear made?
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Order Tracking and Customer Support
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Draco’s Hall of Fame and Community Involvement
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Any new gear releases on the horizon?
What if my gear arrives with a critical fail (damaged or faulty)?
First, don’t panic—cast a quick “Identify” spell on the item (ahem, inspect it) and email us at
Can I return items if I just don’t like them?
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
Any new gear releases on the horizon? 2
FAQ
Because no quest is complete without answers.
FAQ
Because no quest is complete without answers.
Shipping and Delivery
When will my quest loot arrive?
Order Processing Time
All our products are made to order. Please allow 2-5 business days for us to process and produce your items before they are shipped.
Shipping USA
Once shipped, domestic orders in the U.S. generally arrive within 2–8 business days.
Do you ship to lands far, far away (internationally)?
Absolutely! GeekyGearing is all about uniting adventurers across every realm. International shipping times may vary (thanks to customs dragons), so please allow extra time if your lair is beyond our usual portals.
Shipping Internationally
International orders typically takes 10–30 business days, depending on customs and your local postal service. For more detailed information, please read our Shipping Policy.
Returns and Refunds
At GeekyGearing.com, customer satisfaction is our top priority. Since all our products are custom-made to order, we do not accept returns for a change of mind. However, we offer refunds for defective or damaged items.
How to Request a Refund
Email us at support@geekygearing.com within 14 days of receiving your order.
Include your order number, a description of the issue, and a clear photo or video showing the defective or damaged item.
If the item is confirmed as defective or damaged, we will issue a full refund.
For further details, please review our Return and Refund Policy.
Payment Methods
How can I pay for my loot?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. We do not accept cash on delivery or personal checks.
Sizing and Fit
Each product and collection page includes a size guide to ensure your outfit is suitably epic.
Size Guides
- T-Shirt
- Sweatshirts
- Hoodies
- Mugs
If you’re between sizes, we recommend sizing up for a comfier questing experience.
Should you have doubts, send an owl (email) to support@geekygearing.com.
Product Care
How do I keep my products legendary?
On each product and collection page you can read how to take best care of your loot from GeekyGearing. Links below:
Care Guidelines
- T-Shirts
- Sweatshirts
- Hoodies
- Mugs
If you’re in doubt you’re always welcome to drop us a digital raven (email to support@geekygearing.com) and we’ll get back to you.
Where is your gear made?
Is my gear ethically sourced?
We strive to use manufacturers who use ethical practices. For our apparel we use trusted manufacturers like Gildan and Comfort Colors®, who share our dedication to excellence and ethical manufacturing practices. Our cotton is ethically grown in the U.S. and adheres to high standards—proving comfort and conscience can join forces for heroic gear.
Order Tracking and Customer Support
How can I track my order’s heroic journey?
You’ll receive a tracking link by email once your order ships. If that link goes missing in action, email us at support@geekygearing.com, and we’ll help you locate it.
Any new gear releases on the horizon?
We’re constantly working on conjuring up fresh designs, so keep your eyes on Draco’s Chronicles (our blog) or subscribe to Draco’s Dispatch for timely tidings on the latest gear. You’ll be the first to know when new loot hits our store.
Draco’s Hall of Fame and Community Involvement
Can I share my GeekyGearing gear in action?
Absolutely—Draco loves seeing you conquer daily quests in our merch! Tag us on Instagram @GeekyGearing or email your snapshots to support@geekygearing.com for a chance to be featured in Draco’s Hall of Fame. Show the realm how you geek out in style!
Want More?
Still have lingering questions or want to say hi? Reach out to us at support@geekygearing.com, and we’ll get back to you before your next saving throw.
Adventure On, Heroes!
